Privacy Policy

1. Information We Collect

House of Swavani collects only the minimal information required to provide you an unparalleled boutique shopping experience:

• Contact Information: Your name, delivery address, phone number, and email address shared for shipping and dispatch notifications.
• Order History & Preferences: Saree selections, color preferences, and consultation requests.
• Technical Data: Anonymized site usage statistics and cookies to ensure seamless navigation on mobile and desktop.

2. How We Use Your Information

Your data is exclusively utilized for:

• Processing, packing, and dispatching your handloom saree orders.
• Sending courier tracking updates and delivery coordination via WhatsApp or SMS.
• Assisting with bespoke bridal consultations and customer care inquiries.

3. Third-Party Disclosures

We do not disclose your personal data to external entities, except strictly necessary logistics providers (such as Bluedart, Delhivery, DTDC) for the sole purpose of delivering your parcel to your address.

4. Data Retention & Your Rights

You retain complete rights to request inspection, modification, or deletion of your contact records from our concierge system at any time by messaging our support line or emailing houseofswavani@gmail.com.

5. Grievance Officer

In compliance with the Information Technology Act 2000 and rules made thereunder:
Address: 15A Shanumuga puram, Thoothukudi - 628003, Tamil Nadu, India
Email: houseofswavani@gmail.com