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Shipping & Delivery Policy

Last Updated: October 2026 · Compliant with E-Commerce Standards

Complimentary Pan-India Shipping

Zero delivery fees on all authentic handloom silk saree orders across India.

100% Insured Transit

Tamper-evident, weather-sealed luxury packaging with full transit insurance.

1. Dispatch & Processing Timelines

Every handwoven saree undergoes rigorous artisan quality inspection and protective muslin packing prior to dispatch. Ready-to-ship sarees are dispatched within 24 to 48 business hours from our boutique in Thoothukudi, Tamil Nadu. Orders confirmed on Sundays or national holidays are dispatched on the next working business day.

2. Estimated Delivery Time

Transit times depend on your destination via our courier partners (Bluedart, Delhivery, DTDC):

  • Metro Cities (Chennai, Bengaluru, Mumbai, Delhi, Hyderabad): 2–4 business days.
  • Tier II & Tier III Cities: 3–6 business days.
  • North-East & Remote Locations: 5–7 business days.

3. Tracking Your Consignment

Once handed over to the courier partner, an automated tracking ID and live tracking link will be shared with you via WhatsApp and SMS. Our concierge team proactively monitors the consignment until safely delivered to your doorstep.

4. Inspection upon Delivery

We advise customers to verify that the external tamper-proof seal is undamaged upon receiving the parcel. In the unlikely event of visible transit tampering or severe damage to the outer packaging, please take a photograph and notify our WhatsApp Concierge immediately.

Have questions about an ongoing shipment?Contact Shipping Concierge →